![]() įor more information about Clipper on your phone, please visit the Clipper website. Visit Clipper’s website to learn how to resolve the Google Pay issue. Clipper is aware that some riders are experiencing issues making transit payments using Google Pay. Regional Transit Connection (RTC) customers can transfer their RTC cards to their phones for mobile payment, but they will need to keep their plastic cards for proof of eligibility if asked by a fare inspector.The following cannot be used on iPhone or Android phones for fare payment:.Clipper website, mobile, and phone system maintenance will occur on Tuesday, September 5th, from 11 p.m. We will resume normal hours of operation on Tuesday, September 5th. Be prepared to show your phone if an inspector asks to see your fare. In observance of Labor Day, the Clipper call center will be open from 8 a.m.-5 p.m.You can try another reader, purchase fare, or contact Clipper ( 877.878.8883) to resolve the issue. If you hear three beeps or see a red light, it did not tag. Once you hear a single beep or see a green light - that means you’ve paid your fare and are good to go. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you tag on and off of transit.Transit passes cannot be loaded to this card. Your Clipper card will be permanently deactivated.Visit Clipper’s site for instructions on how to transfer your Clipper card as an iPhone or Android user. Once you receive an email that your replacement Go Pass has been activated, you can transfer the plastic card you purchased to your mobile device.Please purchase transit fare if you need to ride transit during this time. ![]() It will take three to five working days for the replacement Go Pass to be activated. Request a replacement Go Pass using Option 2 on our Transit Pass Replacement form.If you still want to proceed, purchase a new Clipper card.The EasyPass can be added to your mobile wallet, however we do not recommend it because of numerous reported error with digitized passes.Once you convert your plastic card to the Clipper on Your Phone app, you will no longer be able to use your SmartPass or your plastic Clipper card for transit. Be aware that the VTA SmartPass cannot be transferred to the app at this time.To use your Go Pass on your phone, here’s what to do: Interested in loading a Caltrain Go Pass to the app? City & County of San Francisco Paratransit.Alameda & West Contra Costa County Paratransit.If Your Clipper Card is Lost, Stolen, or Damaged.Find Rates and Request a Charter Reservation.Learn About Carts, Service Vehicles, and Access.Find an Electric Vehicle Charging Station.Find Parking, EV Charging, and Off-Campus Sites.Learn About Tickets, Enforcement, and Lost/Stolen Permits.Current & Now Forming Stanford Vanpools.Limited Holiday Marguerite Shuttle Service.View Maps and Holiday Marguerite Schedules.Bicycle Safety Educational Efforts at Stanford.Bike Information and Resources for New Students.
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